Terms & Conditions

The website tenutecristiano.com has been created by the company Azienda Agricola Antonio Cristiano, (hereinafter also referred to as the Company), with registered office in Lamezia Terme (CZ), Località Angillito, with registration in the Registrar of Companies 152520, Fiscal Code CRSNTN54A30H742Z and VAT number 01733460792, to undertake electronic commerce activities exclusively in relation to end users (hereinafter also referred to as “Customer” or “Customers”). Any contract entered into through the website tenutecristiano.com falls under the category of long-distance purchase contracts. Customers undertake not to make commercial use of the products purchased. The contract concluded between Azienda Agricola Antonio Cristiano and the Customer regards exclusively the products present on the tenutecristiano.com website and is considered concluded with the acceptance of the purchase order. For this purpose, the Customer has to send the electronic order filling out correctly the form and fully accepting the general conditions of sale and payment, which will be followed by an email receipt. The aforementioned email is intended to certify the payment and taking charge of the order by the Company. In the same email the Company summarizes the amount of product ordered and the information regarding its price, method of payment, method of shipment and respective charges, shipping address and invoicing data. Before sending the order, the Customer has to declare to accept in full the conditions of sale and payment, which are to be considered an integral and substantial part of the purchase and sale contract. Customers are requested to carefully read the conditions of sale. In the event in which one or more products ordered are not available, the Customer will receive prompt information there of via email, so that she/he may decide whether to substitute the missing product or modify or cancel the order free of charge. We will refund the Customer of any sums that she/he may have paid and that were not compensated for by goods.

Azienda Agricola Antonio Cristiano reserves the right to update the mentioned conditions of sale at any time, also as a result of any amendments or changes in the law. In this case the changes will be effective from the moment they are published on the website orodonvincenzo.com. The shipping and delivery of the goods to the Customer’s address, will take place only after the payment has been credited. The Customer waives the Company, of any responsibility in the event in which she/he incorrectly fills out the order form, due to the Customer being the sole person responsible for correctly entering the data in the order form. Minors under 18 years of age are not authorised to transmit orders by means of the on-line order form. The Company ensures to be compliant with all the rules that are concerned with the in-use storage conditions of the product, up to delivery at the address given by the Customer. The prices of products indicated in the site are expressed in € (Euros) inclusive of VAT and all other taxes, the containers and the packaging. Payment of the price can only be made in € (Euros) and the amounts will only be indicated in the invoice in € (Euros). The invoice will be sent to the email address indicated in the order. Shipping charges are not included. The price of any products on sale does not include shipping costs, unless that fact is not explicitly specified in the offer. The promotions are valid only during periods in which they are published on our website. Once the order has been made, the Company issues invoice of the products purchased by sending it via email to the Customer. In order to issue the invoice, the Company refers to the information provided by the customer at the time of the purchase.

Payment can be made by means of Credit Card, PayPal and advance bank transfer. Purchase by means of a Credit Card is managed entirely by the PayPal system, to which the Company Azienda Agricola Antonio Cristiano cannot have access in any way. It is not necessary to have a PayPal account in order to make payment; the PayPal site will be used to enter the data on your credit card and the respective amount will be debited once the credit card itself has authorised payment.

The following credit cards are accepted:

 

 

For purchases made using an advance bank transfer, in order to accelerate the shipping process, send an email to us at info@tenutecristiano.com with copy of the bank receipt indicating that payment has been made. However, the order will only be accepted and fulfilled after the payment has actually been credited, which must take place at the most within ten working days from the date of order. The reason for the bank transfer must include the name and surname or the company name of whoever is making the order, as well as the number and date of the order itself.

The bank transfer must be made out in favour of:

IBAN: IT50Z0306942846100000002015
Name: Antonio Cristiano
Bank: Intesa Sanpaolo
BIC: BCITITMM

RIGHT OF WITHDRAWAL

In accordance with the full requirements of Legislative Decree 06/09/2005 no. 206, if the Customer is not satisfied with the products purchased, he is entitled to exercise the right of withdrawal by sending a written notice by Registered Letter with Return Receipt to Azienda Agricola Antonio Cristiano, Via Sinopoli, 44, 88046 Lamezia Terme (CZ), Italy, within 15 days from receipt of the purchased goods. The Customer is invited to anticipate this notice to the email address info@tenutecristiano.com indicating the details of the purchase order. The purchased products must be returned to the headquarters of the Company within fourteen days from the date in which the decision to withdraw was notified. The shipping costs of the re-delivery of the products purchased are at the charge of the Customer, as required by law. The returned products must be sent to us intact, in their original packaging complete in all of its parts, as originally received by the Customer. In this case we will refund the sum paid by means of bank transfer or by transfer of the amount charged on your credit card in the shortest time possible but, in any case, within 30 days from receipt of the withdrawal notice. In the event that the goods are damaged in transit the Company will inform the Customer of the incident, within 5 working days , to enable him to file a complaint against the delivery service chosen by the Customer and request a refund of the value good if the shipment was insured. In this case the product is made available to the customer and the request for withdrawal is cancelled. The Company accepts no liability for theft, damage or loss of goods returned by uninsured shipments. It is in our best interest to meet the expectations of our Customers so in case you have any problem please contact us. If your questions have not been answered on our website, please contact us by sending an email info@tenutecristiano.com

JURUSDICTION

These Conditions of Sale and the purchase and sales contracts entered into through the website tenutecristiano.com are governed by Italian law, given the EEC directives Legislative Decree 6/09/2005 no. 206 Consumer Code – Legislative Decree 9/04/2003 no. 70 – subsequent amendments and integrations). The Customer waives the Company, Azienda Agricola Antonio Cristiano, from all responsibility in relation to any malfunction or interruption in the services and decline in performance, whether or not these are due to reasons of force majeure or to chance, when they are not ascribable directly to the Company itself as a result of wilful misconduct or gross negligence. Any disputes regarding the interpretation of these conditions of sale and the commercial relations that arise as a consequence between the Company and the Client will fall under the sole jurisdiction of the Courts of Lamezia Terme.

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